Wires exposed. Why is nobody calling or fixing this issue

Is damage due to a Collision? Yes

What is Streetlight lighting? Residential Roadway

Nature of Damage: Wires - Exposed or Damaged

Specific Damage Details: The pole has been removed, wires exposed and the whole block is without lighting. Next email will be to my councillor. No communication- nothing fixed- this needs to be actioned

Any other location details: None.